Water Utility
Frequently Asked Questions

Q: How do I transfer service to a new owner or tenant?

A: There are two ways to transfer service:

1. Call the Water Utility Department at 603.886.6002. The office is open Monday through Friday from 8am to 4:30pm.
2. Fill out the Transfer of Service Form. Complete and send the form to Hudson in any of these ways:
   1. Email it to the Water Utility Clerk at jriel@seresc.net
   2. Fax it to the Hudson Water Utility at 603.881.3944
   3. Mail it to Hudson Water Utility at 12 School Street, Hudson, NH 03051

Q: What are the rates and fees for Hudson, NH water usage?

A: Please follow this link to fees and rates.

Q: When will on-line or credit card payments become available?

A: Per RSA, Town voters must approve the use of credit cards and charges that may be passed on to the user as a convenience fee. So far, the Board of Selectmen has not approved a warrant to be posted on the 2009 ballot, the first step to accepting credit card payments in Hudson.

Q: Where can I pay my water bill?

A: You may pay your water bill at the Water Utility Department which is located in the Hudson Town Hall at 12 School Street or at the Customer Service Desk in the Hudson Hannaford’s Supermarket located at 77 Derry Road. Please note that the Water Utility picks up payments made at Hannaford’s twice a week.

Q: Are there any water restrictions in place?

A: Yes, the Town of Hudson currently has an odd/even outdoor water ban. This ban will be in effect until noted otherwise. All residents with an odd number house are prohibited from outdoor water use on even numbered days. All residents with an even numbered house are prohibited from outdoor water use on odd numbered days. With your cooperation we are hoping to conserve this natural resource so that more stringent water bans can be avoided in the future.

Q: How often will I receive a water bill? When are they due?

A: Water Utility bills are billed every four weeks based on a four week usage cycle. Bills are due approximately 3 ½ to 4 weeks after they are billed. Bill dates and due dates will fluctuate throughout the year due to the four week reading cycle.

Q: Does the Water Utility charge late fees?

A: The Water Utility does charge interest at 12 % per annum for any late payments. Payments are applied to interest first then the remainder of the payment will be applied against the principal charge. The interest noted on the bill is calculated through the due date of that bill, if you pay your bill in full (principal charges, past due charges and interest) prior to the bill due date, you may have a credit on your account which will be applied to your next bill.

Q: How much will it cost to fill my pool?

A: To figure out how much it will cost to fill your pool you will first need to know the number of gallons it will take to fill your pool.

The formula to determine how much it will cost to fill your pool is as follows:

There are 748 gallons in one hundred cubic feet (HCF) so

Take the # of gallons it will take to fill your pool and divide it by 748 gallons, this will give you the # of HCF that will be used.

Take the # of HCF that will be used and multiply it by $3.30 (cost per HCF) this gives you the cost to fill your pool.